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UPDATE – 07-06…

Symantec have made a tool for removing Nail.exe, the tool and some more info can be found here…

http://www.symantec.com/security_response/writeup.jsp?docid=2003-110817-5810-99&tabid=3  

 

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The Aurora spyware (also known as Nail.exe) is VERY difficult to remove!

I hope the following helps….

The way to tell if you have Aurora is two-fold:

First, check for Nail.exe in the C:\Windows directory.  If it's there, delete it.  If it reappears, Aurora is at work on your system. 

 The other place to check is in the registry under
 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon. 

The Shell key will have the value "Explorer.exe c:\windows\nail.exe". 

If you try to modify this setting back to c:\windows\explorer.exe, the aurora software automatically renames it back to include the reference to nail.exe.

To stop the behaviour noted above, PRINT THIS PAGE and take following steps:

Action

Note

Done

Login as a user with Admin rights

 

 

Start Task Manager and find the 8 character  .exe process that is running under your login name

Kill that process and note that another 8 character process starts immediately! – Note the name of this new process

 

 

Turn off system restore on Me and XP

http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm

 

From a command prompt change the contents of nail.exe so that it can’t function.

Click ‘Start’ – ‘Run’, Type ‘command’ and click ‘OK’

In the command window type CD C:\Windows

then type dir>nail.exe  
 (this changes the contents of nail.exe and their software doesn't try to remedy this situation)

 

Reboot and login as a user with Admin rights

You can ignore the error – were about to fix it!

 

At the command prompt do the following….

 

Change to the Windows folder

Delete Svcproc.exe

Delete DrPmon.DLL

Delete Nail.exe  (as this is really the file YOU made, you could leave it and it ‘might’ stop Aurora from infecting your PC at a later time!)

Type…

 

CD C:\Windows

Del svcproc.exe

Del drpmon.dll

Del nail.exe

 

Start the registry editor and do the following…

 

 

Navigate to…

HK_C_U\Software\Microsoft\Windows\CurrentVersion\Run

HK_L_M\Software\Microsoft\Windows\CurrentVersion\Run

HK_L_M\SOFTWARE\Microsoft\Windows NT\ CurrentVersion\Winlogon

Type…

 

Regedit.exe

 

Check for the 8 character .exe file – select it and delete

Check for the 8 character .exe file – select it and delete

 

Remove the ending to leave only Explorer.exe

 

Login as a user with Administrator rights

Install and Run Cleanup40.exe

Install and Run Spybot

Install and Run Ad-aware

 

 

http://www.stevengould.org

http://www.safer-networking.org/en/index.html

http://www.lavasoftusa.com

 

 

Turn back on System Restore

DON’T FORGET THIS BIT!!

 

Thank Microsoft for building such a secure system J

Thank Direct Revenue for writing a tool that targets you with popups! L

 

 

 

 

Other links that might help…

Help from Dell… http://forums.us.dell.com/supportforums/board/message?board.id=si_hijack&message.id=6790

Download Nailfix – run this from Safe mode

Go here for additional help in booting into Safe Mode

 

Direct Revenue – the company that gave us Aurora, has a removal tool on this site.. http://www.mypctuneup.com/evaluate.php

            NOTE – This seems to work for some.. BUT you have to agree to let them collect information about you and your PC BEFORE you can install this removal tool – use at your own risk! – But no users have reported problem after using this tool.

 

Read what other users are doing to fight back at Direct Revenue.. http://netrn.net/spywareblog/archives/2005/05/10/got-aurora-nailexe/