*** Tech
Alert***
Microsoft
XP Patch MS06-015 (908531) released 18-04-06
The above
patch is causing problems if installed on a PC with HP's Share-to-Web software
installed.
Such symptoms are: word freezing
on ‘save as’, no access to ‘my documents’, internet explorer not starting up etc
There have been reported issues where software that was
previously distributed by Hewlett Packard (HP) causes the Verclsid.exe program
to stop responding. The specific component that causes problems is the
Share-to-Web namespace daemon (Hpgs2wnd.exe). This software is no longer
distributed by HP, but was previously included with the following items:
• |
HP PhotoSmart software |
• |
Any HP DeskJet printer that includes a card reader |
• |
HP scanners |
• |
Some HP CD-RWs and HP DVD-RWs |
• |
HP cameras |
The Share-to-Web namespace daemon can be found in the
following folder:
C:\Program Files\Hewlett-packard\Hp
share-to-web\Hpgs2wnd.exe
Share-to-Web software is automatically started when you
start the computer. The software may also be started on the Start menu.
The
Microsoft article on the problem is here http://support.microsoft.com/default.aspx/kb/918165
A simple
auto-patch file can be downloaded from here
http://www.kellys-korner-xp.com/regs_edits/hp.vbs
NOTE - this
is a VBS script that will change some registry keys as-per the MS article,
simply click on this link and either save for later use ...or click 'OPEN' and
run it direct from the web - you will get a simple 'Done' screen when finished
- reboot and all should be ok again.